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GenAI A Top Priority For 70 Per Cent Global Capability Centres In India: Report
Further, 69 per cent of firms mentioned customer experience, where they plan to leverage GenAI capabilities. This includes applications such as automated chatbots, personalised support, and sentiment analysis.
Further, 69 per cent of firms mentioned customer experience, where they plan to leverage GenAI capabilities. This includes applications such as automated chatbots, personalised support, and sentiment analysis.
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