Stop Adding New Features to Win Users: Know Your Customer the AI Way

Arbaz Khan, a veteran in building large-scale AI systems, asserts, “Companies need to compete on understanding users, not feature lists.”

Jan 29, 2025 - 00:20
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Stop Adding New Features to Win Users: Know Your Customer the AI Way
Arbaz Khan, a veteran in building large-scale AI systems, asserts, “Companies need to compete on understanding users, not feature lists.”

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